The Nigerian Postal Service (NIPOST), in collaboration with Paystack, Messenger, and Sendbox, has launched its Digital Cost Answer for Inbound Postal Objects, a platform designed to streamline and digitize the cost of customs duties, postal costs, and different associated charges for incoming parcels.
At an occasion held in Abuja, NIPOST described the initiative as a serious milestone in its drive to modernize Nigeria’s postal and logistics ecosystem.
The brand new system, in line with NIPOST, integrates a number of providers, from real-time customs obligation calculation to digital cost processing and door-to-door supply monitoring, aimed toward offering Nigerians with a seamless expertise when receiving parcels from overseas.
FG lauds public-private partnership
Talking on the launch in Abuja, the Minister of Communications, Innovation, and Digital Economic system, Dr. Bosun Tijani, represented by the Everlasting Secretary of the Ministry, Mr. Rafiu O. Adeladan, counseled NIPOST for embracing innovation and collaboration.
He mentioned, “This collaboration between NIPOST and its private-sector companions reveals what occurs when authorities establishments cease working in isolation and begin working in partnership — with innovators, with expertise, and with residents on the centre of our pondering, a citizen-centred service. That is how a contemporary public service ought to function: one which sees the non-public sector not as a rival however as a co-creator and collaborator for nationwide progress.”
Dr. Tijani highlighted how inefficiencies in parcel dealing with and customs funds have lengthy been boundaries to commerce, notably for small companies engaged in e-commerce.
“For years, too many Nigerians importing small parcels or enterprise items have confronted the identical frustrations — hidden customs costs revealed solely at pickup, lengthy queues at submit places of work, and infinite social-media complaints about inefficiency. When residents lose money and time navigating inefficient methods, all of us lose worth as a nation,” he mentioned.
He famous that the partnership with Paystack, Messenger, and Sendbox is designed to eradicate these bottlenecks, offering transparency, comfort, and belief in cross-border postal transactions.
NIPOST redefining public service
In her remarks, the Postmaster Basic of the Federation and Chief Government Officer of NIPOST, Engr. Tola Odeyemi mentioned the launch marks a daring step in NIPOST’s digital transformation journey.
“For many years, NIPOST has related Nigerians via letters, parcels, and logistics. However on this new period of digital commerce and e-commerce, connection means greater than supply; it means comfort, transparency, and belief. And that’s precisely what this new collaboration represents,” she acknowledged.
Odeyemi defined that the brand new digital cost resolution straight addresses one in every of NIPOST’s most persistent customer challenges, shock costs and inefficient cost methods for imported parcels.
“We’re making a seamless system for worldwide inbound objects, one which simplifies customs funds, permits on-line transactions, and delivers parcels on to your doorsteps. We’re fixing a long-standing customer ache level: one which has been voiced repeatedly: on social media, in submit places of work and thru customer suggestions
“Many Nigerians ordering objects from overseas have shared their frustration on-line. I personally obtain all of the emails and mentions on social media.
“These frustrations are legitimate. They replicate an expertise too many purchasers have had: discovering on the counter that further duties have to be paid, with no prior discover. They replicate gaps in communication and repair design gaps that undermine public belief,” she mentioned.
She emphasised that NIPOST’s partnership with Paystack, Messenger, and Sendbox demonstrates the company’s readiness to combine expertise, enhance service supply, and strengthen Nigeria’s digital economic system.
“This partnership is a residing instance of that imaginative and prescient in motion, the place NIPOST, a legacy nationwide establishment, works hand-in-hand with main non-public innovators to ship options that make life simpler for Nigerians and strengthen our digital economic system. It reveals that innovation just isn’t restricted to startups; it will possibly thrive in public establishments too.
“As we launch this right this moment, we reaffirm NIPOST’s dedication to constructing a digitally-driven postal and logistics ecosystem, one which helps e-commerce, commerce facilitation, and monetary inclusion,” she mentioned.
In Could, NIPOST introduced that it’s now set to ship monetary providers throughout Nigeria and past, leveraging its Worldwide Cash Switch Operator (IMTO) and Tremendous Agent licenses.
Final 12 months, Nairametrics reported that NIPOST was concentrating on N10 billion in income for the 12 months.
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